A Facebook Messenger Bot is an artificial chatbot which integrates itself right into the Messenger service and allows you to directly interact with the customers as it may pertain to the product or service they are looking for. Chatbots serve as an automated interface through which you can chat with customers, and then respond to questions, offers, or whatever other messages the customer has in front of them. Chatbots serve as one way to automate much of your customer interaction, allowing you to focus your time on building your business.
Chatbots were initially designed to work with businesses like travel agents, but have now spread into the consumer world, becoming an essential tool to automate many consumer interactions. Chatbots were initially created to help make travel easier by providing travel advice, helping travelers find hotels, finding cheap flights, and helping travelers find local attractions, landmarks, and activities. Today chatbots are used in many different ways, especially to provide personalized services to consumers.
Facebook Messenger Bot allow consumers to search the web for items, services, events, dates, etc., without ever having to leave their computer. Through the use of message bots, retailers can increase their sales by automating the entire process. This is possible through messaging the user, asking them if they have any information or posting links to relevant websites. With this type of automation, customers don't have to contact you by phone or email, and will receive the information right away.
Chatbots can also be used to find friends, perform searches, answer questions, and even browse through your website. These are some of the most commonly used features in chat bots. Many businesses, both large and small, have found that using a chatbot makes interacting with customers much easier. The ability to directly communicate with consumers through a chat interface helps automate a lot of customer interactions, making life much simpler for businesses.
There are some things to consider before creating a chatbot to work with Messenger. While Facebook's official support for chat bots is quite good, many businesses use third-party chat programs that don't follow the official guidelines set by Facebook. Chatbot developers should also make sure that they're following the same guidelines.
The first thing that you'll need to know when creating a Messenger bot is how many messages you're allowed to send within a chat. If you have more than 20 conversations open at one time, you may need to be using a third-party chat program, as these limits will not apply to Messenger. As a rule of thumb, you should always use at least four chats and at least eight messages in each message. The Messenger service also offers a limit of 10 messages allowed for a single chat with one user.
If your chatbot is going to be used to do more than just one action, make sure you get a customisable button or icon for your buttons. For example, you could have a button that allows the user to save the page or a button that automatically updates the page with the new items that they have in their Shopping List. Make sure to place the button somewhere easy to find, so users can find it easily and quickly. Also, look for options that allow you to give options for customising your button. For instance, if you want the button to open a new window instead of opening a specific screen, make sure you put it where the button will be visible without scrolling across the screen.
When using a Facebook Chatbot to interact with a customer, remember to make it look professional. By looking professional and making it look like it has been designed to be used on Facebook, you will show users that you are using the best possible communication methods for your business.
